Warranty Information

At Aixiqee, we stand by the quality of our products and are committed to providing our customers with a hassle-free, worry-free experience. That’s why we offer a 2-year limited warranty on all Aixiqee portable printers.

 Warranty Coverage
Our 2-year warranty covers:
1. Manufacturing defects in materials and workmanship
2. Malfunctions under normal use conditions
3. Replacement of faulty parts or full product replacement (if necessary)

 What’s Not Covered?
This warranty does not cover:
1. Damage caused by improper use, accidents, or unauthorized repairs
2. Normal wear and tear, scratches, or cosmetic damage
3. Issues caused by third-party accessories or non-approved modifications

 How to Claim Warranty?
1. Contact Us: Email our support team at support@aixiqee.com with your order details 
and a description of the issue.
2. Provide Proof: Submit a valid proof of purchase (receipt or order confirmation).
3. Assessment & Solution: Our team will assess the issue and arrange for repair, replacement, or other solutions as necessary.

Need Help?
Our customer support team is available 24/7 to assist you. Feel free to reach out with any questions!

📩 Email: support@aixiqee.com